Note: You must be an Account Admin in order to make any changes to your account users other than yourself.
Step 1
Navigate to the Account page:
From any page, select “Account” located in the navigation bar under the avatar icon.
You will be directed to an page with all account users listed at the bottom.
Step 2
Add a New User to your Account:
Click “Add User” to create a new user to your account.
Step 3
Complete details for your new user
Enter the first and last name for your user. Then, create a username that will be used to login to portal.lisnr.com.
Select the appropriate roles for your new user. If your new user is an Administrator, an email address is required.
Step 4
Create Password and Save User
Enter a password for your new user and confirm the new password in the appropriate fields. Once completed, select “Create User” to receive your pop-up confirmation.
Step 5
Manage Account Users
Navigate to the Account page located in the top nav bar. Here you will have a complete overview of users who have access to your account and their status.
Editing existing user settings
Click the username of the user you would like to update settings. Once clicked, you will be directed to their profile page.
Click “Edit User” to update name, username, admin status, roles, password and/or email.
Disabling a User
If you need to revoke a user’s access from your account, click the “Disable User” button.