LISNR

Warren Williams

Kristina Shaffer

The most common questions asked by our customers

LISNR FAQs

What are the other ways I can utilize the LISNR platform?

LISNR Solutions

What are the main features of Radius 2.0?

Main Features of Radius 2.0

Do you have a technical overview of your platform?

Technical Overview

Platform Support

What is required prior to integrating LISNR's Radius SDK product into my current environment?

Integration Requirements

Can LISNR Radius listen and broadcast tones simultaneously? Can regular Transmitters/Receivers be used with Transceivers?

Transmitting and Receiving Simultaneously (Bidirectional Transceivers)

How many receivers can listen for a transmitter at one time? How many transmitters can a single receiver listen for?

Multiple LISNR Transmitters and Receiver

Do I need a network connection to send or receive a LISNR Tone?

Network Connection

Can my mobile device detect or broadcast LISNR Tones in a mobile application that is in the background?

LISNR in the Background

General

Does the Radius product have different types of tones?

Tone Profiles

What’s the “range” of LISNR Radius Tones? How far can they reach?

Tone Range

How long will it take for my devices to transmit then detect a LISNR Radius Tone?

Tone Detection and Transmission Time

Is there a way to quantify how strong an incoming LISNR Tone transmission is?

Performance of LISNR Tones (Signal Strength/Quality)

Does background noise cause any interference with the tone?

Background Noise

What if I want to transmit a payload using LISNR that is larger than the max payload size for the tone profile I'm using?

Maximum Payload Size

Can I lower the volume and the effective broadcast range of my transmitting device?

Volume Adjustment

Can LISNR tones be played through a sound system that is playing music at the same time?

LISNR tones and music overlapped

LISNR Radius Tones

Does LISNR create any privacy or security concerns?

Privacy Concerns

Recording Audio

Tone Security

Are any permissions required when using LISNR in a mobile or web platform?

Microphone Permissions

What are SDK tokens for? How do I generate an SDK token? What's the difference between SDK and API tokens?

SDK/API Tokens

Security and Privacy

Do people get irritated with high frequency tones being played all day?

High Frequency Tones

Animals

Environmental

Speaker and Mic Recommendations

Can LISNR broadcast through Bluetooth speakers connected to the mobile device?

Bluetooth/External Speakers

What happens (mobile device) when a user using Bluetooth or wired headphones tries to transmit or receive LISNR Radius tones?

General

LISNR Radius Tones

Security and Privacy

Environmental

Hardware