LISNR

The most common questions asked by our customers

LISNR® FAQs

What are the other ways I can utilize the LISNR® Radius® product?

Radius® Solutions

What are the main new features of Radius® 3.0 SDK compared to the last release (2.0)?

Main Features of Radius® 3.0

Do you have a technical overview of your Radius® product? Is the Radius® product an application or platform?

Radius® 3.0 Technical Overview

Radius® 3.0 Platform Support

What is required prior to integrating LISNR's® Radius® SDK product into my current environment?

Radius® Integration Requirements

Can the LISNR® Radius® SDK transmit and receive tones in offline environments?

Network Connection/Offline

Can LISNR® Radius® listen and broadcast tones simultaneously? Can regular Transmitters/Receivers be used with Transceivers?

Transmitting and Receiving Simultaneously (Bidirectional Transceivers) with Radius®

How many receivers can listen for a transmitter at one time? How many transmitters can a single receiver listen for?

Multiple Radius® Transmitters and Receiver

Can my mobile device detect or broadcast Radius® Tones in a mobile application that is in the background?

Radius® in the Background

Radius® - General

Does the Radius® product have different types of tones? What are their effective transmission ranges?

Radius® Tone Profiles (and Range)

How long will it take for my devices to transmit then detect a LISNR® Radius® Tone?

Radius® Tone Detection and Transmission Time

Is there a way to quantify how strong an incoming LISNR® Tone transmission is?

Performance of Radius® Tones (Signal Strength/Quality)

Can end users be notified when tones fail to be received or when they are first detected by the Radius® SDK?

Radius® Tone Failure/Tone Presence Events

Does background noise cause any interference with Radius® Tones?

Background Noise

What if I want to transmit a payload using LISNR® Radius® that is larger than the max payload size for the tone profile I'm using?

Maximum Payload Size

Can I lower the volume and the effective broadcast range of my transmitting device?

Volume Adjustment

Can LISNR® Radius® Tones be played through a sound system that is playing music at the same time?

Overlapped Audio/Music

Radius® - Tones

How secure is the tone? How can I secure my application with the Radius® SDK?

Tone Security (ToneLock)

What are SDK tokens for? How do I generate an SDK token? What's the difference between SDK and API tokens?

SDK/API Tokens

Are any permissions required when using LISNR® Radius® in a mobile or web platform?

Microphone Permissions

Recording Audio

Does using LISNR's® Radius® SDK create any privacy or security concerns?

Privacy Concerns

Radius® - Security and Privacy

Do people get irritated with high frequency tones being played all day?

High Frequency Tones

Animals

Environmental

Speaker and Mic Recommendations

Can LISNR® broadcast through Bluetooth speakers connected to the mobile device?

Bluetooth/External Speakers

What happens (mobile device) when a user using Bluetooth or wired headphones tries to transmit or receive LISNR® Radius® tones?