LISNR

The most common questions asked by our customers

LISNR FAQs

What are the other ways I can utilize the LISNR Radius product?

Radius Solutions

What are the main new features of Radius 3.0 SDK compared to the last release (2.0)?

Main Features of Radius 3.0

Do you have a technical overview of your Radius product? Is the Radius product an application or platform?

Radius 3.0 Technical Overview

Radius 3.0 Platform Support

What is required prior to integrating LISNR's Radius SDK product into my current environment?

Radius Integration Requirements

Can the LISNR Radius SDK transmit and receive tones in offline environments?

Network Connection/Offline

Can LISNR Radius listen and broadcast tones simultaneously? Can regular Transmitters/Receivers be used with Transceivers?

Transmitting and Receiving Simultaneously (Bidirectional Transceivers) with Radius

How many receivers can listen for a transmitter at one time? How many transmitters can a single receiver listen for?

Multiple Radius Transmitters and Receiver

Can my mobile device detect or broadcast LISNR Tones in a mobile application that is in the background?

LISNR in the Background

LISNR Radius - General

Does the Radius product have different types of tones? What are their effective transmission ranges?

Radius Tone Profiles (and Range)

How long will it take for my devices to transmit then detect a LISNR Radius Tone?

Radius Tone Detection and Transmission Time

Is there a way to quantify how strong an incoming LISNR Tone transmission is?

Performance of Radius Tones (Signal Strength/Quality)

Can end users be notified when tones fail to be received or when they are first detected by the Radius SDK?

Radius Tone Failure/Tone Presence Events

Does background noise cause any interference with Radius Tones?

Background Noise

What if I want to transmit a payload using LISNR Radius that is larger than the max payload size for the tone profile I'm using?

Maximum Payload Size

Can I lower the volume and the effective broadcast range of my transmitting device?

Volume Adjustment

Can LISNR Radius Tones be played through a sound system that is playing music at the same time?

Overlapped Audio/Music

LISNR Radius - Tones

How secure is the tone? How can I secure my application with the Radius SDK?

Tone Security (ToneLock)

What are SDK tokens for? How do I generate an SDK token? What's the difference between SDK and API tokens?

SDK/API Tokens

Are any permissions required when using LISNR Radius in a mobile or web platform?

Microphone Permissions

Recording Audio

Does using LISNR's Radius SDK create any privacy or security concerns?

Privacy Concerns

LISNR Radius - Security and Privacy

Do people get irritated with high frequency tones being played all day?

High Frequency Tones

Animals

Environmental

Speaker and Mic Recommendations

Can LISNR broadcast through Bluetooth speakers connected to the mobile device?

Bluetooth/External Speakers

What happens (mobile device) when a user using Bluetooth or wired headphones tries to transmit or receive LISNR Radius tones?